Return Policy

🔄 180-Day Hassle-Free Returns & Exchanges

At Princess Draperies, your satisfaction is our top priority! If your new home textiles aren’t feeling like the perfect match for your space, don't worry—we’ve made our return process super simple and stress-free.

📋 Overview of Our Guarantee

• 180 Days to Decide: You have a full 180 days from your delivery date to send back any items in their original, unused condition (with all original tags intact).

• Prompt Refunds & Exchanges: Once your package arrives at our warehouse, we’ll process your full refund back to your original payment method within 7 business days, or issue store credit/exchanges based on your preference.

• Final Sale Items: Please note that items marked as "Clearance" or "Final Sale" cannot be returned or exchanged.

🚚 4 Easy Steps to Process Your Return

1️⃣ Send Us a Quick Request

Reach out directly to our support crew at service@glowskinhua.com with your order number to initiate your return or exchange request.

2️⃣ Securely Package Your Items

Place the item(s) safely back into its original packaging along with your order slip. If you no longer have the original box, simply use any standard parcel box or mailer that meets carrier safety standards.

3️⃣ Ship It Back

Attach your shipping label securely to the outside of the box (making sure to cover any old delivery tags or barcodes) and drop it off at your nearest USPS, UPS, or FedEx location.

4️⃣ Sit Back & Get Refunded!

We’ll notify you via email as soon as your return is delivered. Once inspected, your refund or exchange will be finalized within 7 business days.

💌 Have Questions About an Order?

Our friendly customer care team is always here to assist you!

• ✉️ Email Support: service@glowskinhua.com

• 📞 Call / Text Us: 1-239-9367777

• 📮 Mailing Address:

  Princess Draperies

  11220 Metro Parkway, Fort Myers